【枫桥经验】邵武：“五统一”推进“吃茶话事”工作机制落地见效
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<strong>吃茶话事</strong>
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“吃茶话事”作为我市群众休闲生活的日常习惯，也为我们基层治理工作实现“接地气、有实效”目标提供了广阔的群众平台。为了扎实落实南平市委、南平市委政法委关于全面推行“吃茶话事”制度不断提升基层社会治理水平的工作部署，邵武市委政法委迅速行动，集思广益，博采众长，着重通过“五统一”要求的落实，加快全市“吃茶话事”议事点和议事机制的建设，截止12月10日，全市完成“吃茶话事”议事点建设任务196个，其中示范点19个，全市城乡村居100%全覆盖，并通过“以茶为媒、以茶会话、以茶传情”化解基层矛盾纠纷20余起，收集群众反映民生问题和提出意见建议200余条（件）。运行“吃茶话事”议事机制初显成效。短短近1个月期间，全市“吃茶话事”议事点如雨后春笋般处处“冒尖”，脍炙人口的“把茶泡开、把事说开、把心结打开”工作理念迅速成为邵武市民的“口头禅”。
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<strong>统一思想认识</strong>。邵武市委政法委坚持把“吃茶话事”议事制度的落实作为践行省委“三争”行动部署、南平市委“五增”目标要求和邵武市委“六比六争先”主题实践的重要抓手，结合主题教育实践“四下基层”要求，迅速调研、制定、印发《关于全面推行“吃茶话事”制度 持续提升基层社会治理效能的实施方案》，于11月15日组织全市乡镇（街道）政法委员向松溪县茶坪村党支部书记学习“吃茶话事”工作经验，到建阳区大湖村现场观摩“吃茶话事”议事点建设样板，于11月20日召开全面推进“吃茶话事”工作视频推进会，重点强调“吃茶话事”工作制度以“小习惯”撬动“大治理”的重要作用，对全市乡镇（街道）完成议事点建设任务提出了“放下包袱、担起责任、抓好运行、亮出风采”四项要求。
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<strong>统一建设要求。</strong>充分吸收兄弟县市的优秀经验，结合南平市委政法委要求制定《打造“吃茶话事”议事点工作指导意见》，对“吃茶话事”议事点在场所选址、布置装修、日常管理等方面提供了明确、具体的参考意见。同时，编制《“吃茶话事”议事点功能介绍》等，规范7个必选上墙制度内容和4个自选上墙内容。市委常委、政法委书记程一森、政法委常务副书记黄邵萍等领导多次过问或现场指导“吃茶话事”议事点建设，有力引导各村（居）结合地方实际和地域特色打造“亲民、便民、为民”的群众自治工作平台。
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<strong>统一标志风格。</strong>为了擦亮“吃茶话事”工作机制名片，邵武市委政法委结合落实市委、市政府提出推广应用竹木产品“以竹代塑”的倡议，对新建“吃茶话事”议事点提出“突出竹产品、体现茶元素”的装修布置要求，精选提供统一的“吃茶话事”室内主背景、制度牌框架和室外标志牌图案等，标牌图案重点突出“把茶泡开、把事说开、把心结打开”工作宗旨，迅速在群众中树立了“吃茶话事”议事点“辨识度高、实用性强、亲和力足”的良好形象。
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<strong>统一运行机制。</strong>为切实把“吃茶话事”议事点打造成“收集民情民意、化解民怨民忧”的“枫桥经验邵武实践”，邵武市委政法委着重在保障机制运行上下功夫，制定《“吃茶话事”议事公约》，规范议事点建立《工作运行机制要求》《轮值服务记录表》《收集问题、意见登记表》《收集问题、意见移送转办单》《办事结果反馈单》等五份工作台帐，以规范台帐内容的更新推进各项工作任务的落实。同时设置《心愿台》和《反馈台》，在回应群众关切问题工作中形成“事事有回应”闭环管理。运行近一个月来，全市“吃茶话事”议事点共接待群众700余趟次，现场解答群众咨询、疑问事项60余件。
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<strong>统一点评示范。</strong>为进一步推进“吃茶话事”制度落实的规范化和实效性，邵武市委政法委指定专门人员负责“吃茶话事”议事点的验收和示范点的打造，以“选址科学、场所适用、人文融合、运行规范、台帐齐全”为标准，在全市各乡镇首批打造5个南平市级示范点和14个邵武市级示范点，同时计划于12月底前全面完成对全市181个“吃茶话事”议事点完成验收点评，鼓励各村（居）结合实际扩大“吃茶话事”议事点建设数量。验收点评和扩大建设结果列入各乡镇（街道）平安建设责任制考评奖扣分内容，力争全面推进“吃茶话事”工作机制在服务“平安邵武”建设中绽放异彩。
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